RASHMI ENTERPRISES DOES NOT HAVE ANY FRANCHISEE NOR OFFERS FRANCHISEE IN INDIA

TERMS AND CONDITION

GENERAL:

The terms and conditions published herein in accordance with the provisions of rule,that require publishing the rules and regulations,privact policy and terms and conditions for acess or usage of http://www.rashmienterprisesbam.in website

The domain name www.rashmienterprisesbam.in (herinafter referred to as Website) is owned by Rashmi Enterprises BerhampurIndia Private Limited (herein after referred to as Rashmi Enterprises)a Company Established in the Year 2014 with the registredoffice at Khalasi Square,Berhampur Stadium Road, Berhampur Ganjam Odisha-760001

Buyer’s use of the Website and Services and tools are governed by the followinf terms and conditions as applicable to the Website including the applicable policies which are incorporated herein by way of reference.If the buyers transact on the website,The Buyers shall be subject to the policies that are applicable to the website for such transaction.By mere use of the Website,The Buyers Shall be impliedly contracting with Rashmi Enterprises and these terms and conditions including the policies constitute Buyer’s binding obligations with Rashmi Enterprises.

For the Purpose of these Terms and Conditions,wherever the context so requires “Buyer” shall mean any natural or legal personwho has agreed to become a buyer on website as Registred buyer using the computer systems.Rashmi Enterprises allows the buyer to surf the Website without registring on the website, however to make purchase, the Buyer must be registred on the Website.

When the Buyers use any of the Services provided by Rashmi Enterprises through the Website, including but not limited to (e.g.Product Reviews),The buyers will be subject to the Rules,guidelines,policies,terms and conditions applicable to such service,and they shall be deemed to be incorporated into this terms and conditions.Rashmi Enterprises reserves the right, at Rashmi enterprises Sole discretion, to change,modify,add or remove portions of these Terms and Conditions,at any time without any prior written notice to the Buyer’s.It is Buyer’s responsibility to review these Terms and Conditions perodically for updates/Changes.Buyer’s continue use of the Website following the posting of changes will mean that The Buyers accept and agree to the revisions.As long as The Buyers Comply with these Terms and Conditions,Rashmi Enterprises grant The Buyers a Personal,non-exclusive,non-transferable,limited privilege to enter and use the Website

ACCESSING,BROWSING,OR OTHERWISE USING THE SITE INDICATES BUYER’S AGREEMENT TO ALL THE TERMS AND CONDITIONS,SO PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE PROCEEDING.Byimpliedly or expressly accepting these Termsand Conditions, The Buyers also accept and agree to be bound by Rashmi Enterprises Policies(including but not limited toPrivacyPolicy etc.as amended from time to time.

PRIVACY POLICY:

Rashmi Enterprises views Protection of Buyer’s Privacy as a very important principle. Rashmi Enterprises understands clearly that the Buyer’s and the Buyer’s Personal information is on of the Rashmi Enterprises important Assets.Rashmi enterprises stores and process Buyer’s information including any sensitive financial collected (as defined under the information Technology, 2000),if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and rules there under. If the Buyers object to Buyer’s information being transferred or used in this wAy please do not use Website

Rashmi Enterprises may disclose personal information to third parties. This disclosure may be required for us to provide the Buyers access to Rashmi Enterprises Services,to facilitate Rashmi Enterprises marketing and advertising activites,or to prevent.detect,miltigate,and investigate fraudalent or illegal activites related to Rashmi Enterprises Services.Rashmi Enterprises does not disclose Buyer’s Personal Information to third parties for their marketing and advertising purposes without Buyer’s explicit consent.

Rashmi Enterprises may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas,court orders,or other legal process.Rashmi Enterprises may disclose personal information to law enforcement offices, third party right owners, or others in the ggod faith belief that such disclosure is reasonable necessary to:enforce Rashmi enterprises Terms or Privacy Policy;respond to claims that an advertisment,posting or other content voilates the Rights of a third party;or protect the rights,property or personal safety of Rashmi Enterprises Buyer’s or the general public

Rashmi Enterprises will share or transfer some or all of Buyer’s personal oinformation with another buisness entity should Rashmi Enterprises(or Rashmi Enterprises Assets) plan to merge with, or be acquired by the buisness entity,or re-organization,amalgamation,restructuring of buisness. Should such a transaction occur, the other buisness entity(or the new combined entity) will be required to follow this privacy policy with respect to Buyer’spersonal information.

PAYMENT:

While availing any of the payment method/s avaliable at the website/store,Rashmi Enterprises will not be responsible or assume any liability,whatsoever in respect of any Loss or damage arising directly or indirectly to the Buyer’s due to

a) Lack of authorization for any transaction/s

b) Exceeding the pre-set limit mutually agreed by the buyers and the between bank/s

c) Any payment issues arising out of the transaction.

d) Decline of transaction for any other reason/s

All Payments made agnaist the Purchases/services on the Website by the Buyers shall be in Compulsorily in Indian Rupees acceptable in the Republic of India.Website will not facilitate transaction with respect to the any other form of Currency.

Before Shipping/delivering Buyer’s order to the Buyer’s Rashmi Enterprises may request the Buyers to provide Supporting Documents

1) Govt.issued ID

2) Address Proof.

This is Done in the intrest of Providing a Safe Online Shopping Environment to Rashmi Enterprises Buyers

Transactions, Transaction Price and all commercial terms such as Delivery,Dispatch of the Products and/or services as per principal contractual obligations between Buyer and Rashmi Enterprises and payment Facility is merely used by the Buyer and Rashmi Enterprises to facilitate the completion of the Transaction.

The Buyers have specifically authorized Rashmi Enterprises or its service providers to collect, process ,facilitate and remit payments and/or the Transaction price electronically or through cash on Delivery to and from other Buyer’s in respect of transactions through payment facility. Buyer’s relationship with Rashmi enterprises is on a principal to principal basis

The Buyer’s understand,accept and agree that the payment Facility provided by Rashmi Enterprises is neither a banking nor financial service but is merely a facilitator providing an electronic,automated online electronic payment,receiving payment through Cash on Delivery Collection and remittance facility for the transactions on the Rashmi Enterprises Website using the existing authorized banking infrastructure and Credit Card payment gateway networks.Further, by providing payment Facility,Rashmi Enterprises is neither acting as trustees nor acting in a Fiduciary capacity with respect to the transaction or the Transaction price.

Rashmi Enterprises does not provide any Credit Facilites.

All prices displayed on the Website are final and no further discounts or facilites are avaliable for any customer

For any payment above INR 50,000.00 in cash, the Buyer needs to share their PAN details with Rashmi Enterprises to process the transaction.For any Payment above INR 2 Lakhs. Rashmi Enterprises will not be able to accept cash payments from the Buyer and the Buyer will need to make a payment by card or electronic transfer (including UPI) only.

Handling Customer Complaints:

Receive the Call.
Listen to the Complaint.
Thank the Customer for bringing the Problem.
Gather all the Information.
Record complaint on the Complaint Book.
Give Sympathy, Give Hope Resolve it quickly.
Apologize for the issue.
Take action to solve the Complaint.
Confirm that Problem is resolved or not.
Ask the customers are they happy or not.
Take feedback from the customer.